Thank you for choosing Pitbull Tactical USA. If you believe your product has a defect, please follow the steps below to submit a warranty claim:
How to File a Warranty Claim
Confirm Eligibility
You must be the original purchaser of the product. The product must be purchased from Pitbull Tactical USA or an authorized dealer. The issue must relate to a defect in materials or workmanship under normal use.
Prepare Required Information
Before submitting your claim, gather the following:
- Proof of purchase
- A detailed description of the issue
- A completed Warranty Return Form. (Hyperlink)
Prepare Your Product for Return
Ensure the product is unloaded and free of any ammunition or magazines. Package the product securely to prevent damage during shipping.
Ship Your Product
Send your product to the following address:
Pitbull Tactical USA
5575 W Riverbend Ave, Suite 103
Post Falls, ID 83854
Use a trackable shipping method (recommended). Customers are responsible for shipping costs to Pitbull Tactical
Warranty Evaluation Process
Returned products will be inspected to determine warranty eligibility. If approved, Pitbull Tactical may:
- Repair the product
- Replace it with the same or comparable product
- Issue store credit or provide another comparable resolution
Important Notes
This warranty does not cover:
- Normal wear and tear or cosmetic damage.
- Misuse, abuse, modifications, or improper installation.
- Products purchased from unauthorized sellers
Approved Claims
Warranty return shipping for repaired or replaced items will be covered for U.S. customers if the claim is approved.